Friday, July 24, 2009

Friday Fun Video: A Musical Complaint to United Airlines

Yes, I've flown on United Airlines. It was OK for me (I've had MUCH worse luck with US Airways and a really bad round with British Airways), but Dave Carroll and his band the Sons of Maxwell had reason to complain. When United displayed some miserable customer service and refused to listen, they took their complaint online, and the result is brilliant. Even better: It worked.


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