Bloomberg has the report.
Wait, though: airlines treating their customers like dumb, mute, non-human objects to be thrown around?
Heck, this happens already every time I fly US Airways, Delta, British Airways . . . I get that too with Ryanair, but I kind of expected that since it's basically a bus company with wings, and the fares are pretty low. But the other airlines . . . Is the last bastion of good service is EVA Air?
Did you know -- once I actually got a "FRAGILE" marker for luggage and attached it to my person? Believe it.
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